Question

Status:Closed    Asked:Nov 29, 2015 - 05:53 PM

The page you were looking for doesn't exist.

I try to extract data from IPUMS USA and the following message appears:

The page you were looking for doesn't exist. You may have mistyped the address or the page may have moved.

 
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Staff Answer

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Erin_Meyer

Staff

It appears that your account for IPUMS-CPS had expired (which happens annually), but due to a bug in the new single sign-on feature, you were not sent to the registration renewal screen. The disconnect occurred when you first logged in to IPUMS-USA where your account is still active and then moved over to IPUMS-CPS where it had expired. We have replicated this issue and are working to correct the error. In the meantime, I have gone ahead and renewed your IPUMS-CPS account for another year, which should solve the problem on your end.

I'm sorry for any inconvenience this may have caused. If you continue to have problems or have any further questions, please do not hesitate to ask.

 

Nov 30, 2015 - 03:04 PM

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